Topic: The Razor Crest - HasLab #2 for 2020/2021 - The Mandalorian

[RC-1136]

Been hearing itchings of people who have posted pics of it in there possession and with tunghori selling figures from the set all of this feels like it could ship soon. Hope it makes it in time…

 Can confirm on TUNGHORI rumor - his website has the razorcrest figure selling now.

[Tamer]

That is good news. No email from Hasbro yet on mine.

[Darth More]

Can confirm on TUNGHORI rumor - his website has the razorcrest figure selling now.

Yes, TungHori sold and re-listed the Razor Crest Mando. I shared it here. And wonder if he's going to list the "chrome"/vac-metallized pram for Grogu as well...

[Darth More]

Feels like it could ship soon. Hope it makes it in time…

I'm sure the containers with the Razor Crests shipped out 2-3 months ago. It's just that they've been sitting on ships for some weeks now waiting to be unloaded. There certainly were some delays in Q4/2021 so it was likely not possible/affordable for Hasbro to ship them before the Christmas stuff.
I suppose the first units will show up here in Europe 1-2 weeks from now. Let's see. We've been waiting for so long now, I just hope they'll arrive in good condition, that's all that matters to me.

[Tamer]

Sure hope those cases of Crests aren't getting damaged in those sitting ships.

[Darth More]

Here's the message I sent to Zavvi's customer service. Usually they answer as if they hadn't even read it, so I'm curious what the flux generator spills out this time...

Dear Sir or Madam,
I'm patiently waiting for my orders 249------- and 249------. Thank you for your notification about the approximate delivery at the end of January 2022.
When I ordered both items: "Hasbro HasLab Star Wars Razor Crest Vintage Collection" there was no other shipping method than your cheapest one for 2,99€ available. I ordered from you once and my experience was abysmal. So how are these items shipped? I hope they will arrive in an extra shipper and well packed in a box instead of a plastic bag this time. If not I'd like to upgrade the shipping method, which wasn't provided at checkout.

Most important to me is that both items arrive undamaged.

Thank you very much & best regards from Germany.

Philipp


And here is their answer which I already received a couple hours later:

Hi Philipp,

Thanks for getting in touch about your order.

I'm sorry to let you know that we still haven't been able to dispatch this for you.

Having checked the stock system we have a 31/03/2022 Release date for these at the moment.

Unfortunately due to data protection, we are unable amend any placed order so we can't upgrade the delivery method either.

Apologies for the delay and the inconvenience this may be causing you and if you want to cancel your order at any time, please get in touch and a member of our team will be happy to help.

Thanks,

Roland

Zavvi Team

[Tamer]

LOL. I bet they won't respond. Good for you to try and do some pre-emptive work though.

[Darth More]

I actually received a quick response after 2 hours and it sounds as if they even understood my matter!


Hi Philipp,

Thanks for getting in touch about your order.

I'm sorry to let you know that we still haven't been able to dispatch this for you.

Having checked the stock system we have a 31/03/2022 Release date for these at the moment.

Unfortunately due to data protection, we are unable amend any placed order so we can't upgrade the delivery method either.

Apologies for the delay and the inconvenience this may be causing you and if you want to cancel your order at any time, please get in touch and a member of our team will be happy to help.

Thanks,

Roland

Zavvi Team

 

[Tamer]

Well at least they responded even though they couldn't do anything.

[Tamer]

Thanks for sharing this Philipp I will get this on the front pages.

[Tamer]

Everyone else get the email to make sure their shipping address is correct?

Looks like we have till the 21st to check it and get it straight.

"STAR WARS RAZOR CREST BACKERS!

 

The time is ALMOST here!! Our teams are prepping for the arrival of the Star Wars Razor Crest products at our warehouse so we can start shipping this incredible vehicle to all of you. But before we do that, we want to make sure we have the correct shipping address listed on your order and give you a chance to make any necessary changes before it heads your way.

 

You have until the end of the day on Friday January 21, 2022 to update your shipping address through Hasbro Pulse. Incorrect shipping information could impact the receipt of your item. Don't let it happen to you!

 

To update your information, login to your Hasbro Pulse account (or create one if you checked out as a guest using the email used to place the order!) to find your Star Wars Razor Crest order and make sure your shipping address is correct. If you have any questions, please feel free to Contact Us.

 

Shortly after the January 21 cutoff, you may be seeing a tracking number generated when we create the shipping labels, but please don’t be alarmed if you don’t see movement right away. Rest assured, as soon as your item officially ships, you will receive a shipping confirmation email from us.

 

Is your shelf ready??

 

Thanks!

- Hasbro Pulse"

[Clonehead]

Yep, I got one of those also, Shawn.
  We are cutting it close. I’ll keep my fingers crossed.

[Darth More]

Makes me wonder if Zavvi is still going to ship them out here in Europe at the end of January as they said in their first email. The latest reply I shared with you above says they're shipping at the end of March. Very interesting. Fingers crossed for all American & Canadian backers! At least your Crests are handled by Hasbro themselves. I don't trust Zavvi.

[RC-1136]

Makes me wonder if Zavvi is still going to ship them out here in Europe at the end of January as they said in their first email. The latest reply I shared with you above says they're shipping at the end of March. Very interesting. Fingers crossed for all American & Canadian backers! At least your Crests are handled by Hasbro themselves. I don't trust Zavvi.

Seems like you folk in Europe generally get screwed over totally in this hobby.

[Darth More]

Seems like you folk in Europe generally get screwed over totally in this hobby.

On point as you always are, RC.